This qualification reflects the role of individuals who apply a broad range of
administrative competencies in varied work contexts, using some discretion and
judgment. They may provide technical advice and support a team. Business administration roles involve a wide range of skills including using various
computer packages, working with others, diary management, accounts receivable
and payable, data entry, and records management.
The qualification consists of 13 units of competency. There is a combination of written assessment items, practical components, on-the-job projects, and attendance to face to face and virtual sessions. The expected course completion is 12 months.
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