The Essentials

We provide ‘The Essentials’ – food, clothing, shelter and other critical services to those who are in need. This inclusive service is open five days a week.

Community Pantries

Our Community Pantries provide healthy food and personal care items to individuals and families in Canberra who are experiencing hardship. The pantries are located in the Tuggeranong Community Centre and Gungahlin Community Centre.

Opening Hours

Monday – Friday, 9:00am – 3:00pm

Please make an appointment to access Crisis Support.

Communities@Work’s food programs receive no ongoing ACT or Australian Government funding and relies on strong corporate and community support through sponsorships, philanthropic grants, fundraising and donations.  Click here to find out how you can help.

Our services are inclusive and non-discriminatory. Click here to view our Social Programs Service Chart

Sustainable Food Rescue

We rescue excess food from licensed food businesses and retail outlets.  Food rescued by Communities@Work is utilised in our Community Pantries and also provided to a broad range of other agencies including domestic violence refuges, disability support services, homeless shelters, mental health support groups, agencies supporting people with drug, alcohol or gambling problems, refugee programs, school breakfast programs, and other programs assisting those who have financial difficulties.

Communities@Work’s food programs receive no ongoing ACT or Australian Government funding and relies on strong corporate and community support through sponsorships, philanthropic grants, fundraising and donations. Click here to find out how you can help.

We can only accept pre-prepared food from registered food businesses.   We appreciate and gladly accept non-perishable items in original packaging, within the use by date.  Your donations can be dropped off at the Gungahlin or Tuggeranong Community Centres (open between 9am and 4:30pm), or at our donation boxes outside Woolworths and Coles at South.Point Tuggeranong; outside Woolworths at The Calwell Centre and next to the lift at Cooleman Court.

Click here to view our Social Programs Service Chart

Good Purpose Shopping

Our Best Dressed Store is located in South.Point Tuggeranong and sells clothing to create sustainable and ongoing funding to help vulnerable clients through our Clothing Program and other social programs.  Find hidden treasures of women’s and men’s high quality, pre-loved, special occasion and work-ready clothes and accessories. Prices start at only $5.

We would be very grateful to receive donations of good quality, special occasion and work clothes and accessories. Click here to view current needs 

Anketell Street & Reed Street, Greenway, ACT 2900

Opening Hours

Monday to Thursday 10am – 4pm
Friday 10am – 7pm
Saturday  Flexible hours between 10am – 3pm (based on Volunteer availability)

Communities@Work's Best Dressed Store

Clothing donations will be gratefully accepted at the following locations:

Best Dressed Store at South.Point Shopping Centre
Anketell Street & Reed Street, Greenway, ACT 2900

Open Monday to Thursday 10am – 4pm, Friday 10am – 7pm and flexible hours between 10am – 3pm  on Saturday

Tuggeranong Community & Function Centre
245 Cowlishaw Street, Greenway

Reception open between 9am and 4:30pm

Gungahlin Community Centre
47 Ernest Cavanagh Street, Gungahlin

Reception open between 9am and 4:30pm

Senator’s Office 
Unit A, Ground Floor, Law Society Building, 11 London Circuit, ACT 2600

The Green Shed (Mugga and Mitchell sheds)


Clothing Program

For many who are unemployed, on low incomes or who have experienced a life changing event, it can be a real struggle to meet the cost of suitable clothing for the next job interview or to commence new employment. Our clothing program provides men and women in need with free clothing, shoes and accessories for job interviews, work experience or other special events.

Phone now to make an appointment 6293 6500

Nutritional Meals and Cooking Lessons

Our volunteer cooks prepare nutritious meals for our Community Pantries.  We also conduct cooking lessons so that clients can learn how to cook healthy and low-cost meals for themselves and their families, thereby enhancing their well-being and independence.

Click here to view our Social Programs Service Chart

Other Essential Services


We provide support for individuals and families who are, or are at risk of being homeless and provide transitional accommodation for people in need, including those escaping domestic violence.  We can provide bedding (subject to availability),  access to showers and also shower packs and meals for people who are ‘sleeping rough’.

Transitional Housing

Our Reach Home program is one of a number of specialist homelessness services that receive funding under the National Affordable Housing Agreement (NAHA), jointly funded by the ACT and Australian governments. We receive referrals from OneLink and provide safe, transitional, supported accommodation for families. We also provide outreach support as required.

To be eligible for our core program of transitional supported accommodation, families must be referred to us through OneLink and be:

  • Aged 18 or above
  • Experiencing or at risk of homelessness
  • Self-managing (able to look after themselves and their children and undertake tasks such as shopping, housework, paying bills, getting their children to school)
  • Have a commitment to obtaining permanent housing
  • Be able to comply occupancy agreements
  • Willing to work with the program to achieve goals

A register of available emergency accommodation is held by OneLink who can be accessed by calling 1800 176 468

Other Support

In addition to our food and clothing services, we help people address immediate basic needs in times of crisis.   We provide Telstra vouchers, bus tickets, sanitary items, nappies and assistance with chemist scripts (all items subject to availability).   These services act as a safety net for people experiencing financial distress or hardship and who have limited means or resources to help them alleviate their financial crisis.

Canberrans who are experiencing hardship, who need support or who simply do not know what to do next, can also walk in and talk to us.  We offer referrals and are often able to provide information on other services available in the community.  This service is available from 9am to 3pm on Monday to Friday.

Please make an appointment to access Crisis Support.

Useful Contacts:

  • OneLink 1800176468
  • Domestic Violence Crisis Service: 6280 0900
    Visit: is external) for more information
  • Emergency – Police, Ambulance, Fire 000
  • Police attendance 131 444 (24hrs)
  • ACT Police  6256 7777 (24hrs)
  • Canberra Hospital 6244 2222
  • Calvary Hospital 6201 6111
  • Men’s Line 1300 789 978 (24hrs)
  • Lifeline 13 11 14
  • Kids Help Line 1800 551 800 (24hrs)
  • Parentline ACT 6287 3833
  • Mental Health Crisis Assessment Team 1800 629 354
  • Child Protection After Hours Crisis Service 1300 556 729 (24hrs)

Communities@Work can also assist with information and referrals to other services.

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