Transport Facilitator | Lifestyle Services

  • Canberra
  • Full-Time
  • Lifestyle Services

About Communities@Work 

Communities@Work is a social enterprise, providing quality children's services that in turn serves the greater Canberra community.  Our surplus for purpose philosophy enables us to provide valuable community support services to seniors, people with a disability and the most vulnerable and disadvantaged members of our community.

About the role

Hit the ground running in this full time, fixed term position. You will provide excellent customer service while taking client transport bookings, enabling our clients to lead independent and productive lives.


  • Take client calls and match transport bookings to client needs

  • Manage client bookings using a dedicated booking system

  • Work closely with transport drivers

  • Data entry

Skills and Experience

  • Experience in a transport bookings role or similar highly desirable

  • Excellent customer service skills

  • Professional phone manner

  • Attention to detail

  • 'Working Vulnerable People' registration, or willingness to obtain

Working for Communities@Work

There are many benefits to working at Communities@Work, not least of which the incredible difference is we make in the lives of people in our community. We offer our employees a range of generous employee benefits, such as leave concessions, child care discounts, healthy activity reimbursements and salary packaging. We also work with you to support your career development.

Financial benefits of working for a not-for-profit  

As a not-for-profit charity, the taxation laws provide tax concessions for Communities@Work employees, meaning that a part of your wage can be paid tax free. Further to this, employees are able to package dine in meals & accommodation. These benefits increase the take home pay for many of our employees by many thousands of dollars per year. If you'd like to find out more, visit Advantage Salary Packaging's (our salary packaging provider) website which provides an overview. 

How to Apply

Click APPLY or contact Michelle Napier, Manager, Recruitment on 6293 6545 for a confidential discussion. 

Communities@Work encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for its roles. 

Closing date for applications: 28/02/2020

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